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Putting an end to “spam” texts

| Apr 21, 2020 | Consumer Rights |

Before cellphones, people would complain about being harassed by unwanted phone calls at the worst possible times. Now, the technology and method of delivering the message have changed, but unwanted texts are just as frustrating, especially when they come one after another, quickly filling up your inbox.

The good news is relief may be available. Laws are in place to help protect consumers from unwanted, harassing messages.

The Telephone Consumer Protection Act

Congress passed the Telephone Consumer Protection Act (TCPA) to help put an end to unwanted solicitations and contacts. The act outlaws several actions commonly taken by telemarketers, including:

  • The use of automatic dialing equipment
  • Sending unsolicited text messages
  • Use of prerecorded calls to solicit your business

There are some exceptions to the prohibitions. For example, political calls are typically exempt if they follow the requirements outlined in the TCPA.

Does the “do not call” registry provide protection?

In theory, if you put your name down on the National Do Not Call Registry, you should never receive an unsolicited phone call or text message again. However, if you have put your name on this list, you already know that many companies pay no attention to this registry.

The benefit of putting your name on this list means that you could receive additional compensation beyond what the TCPA allows. A skilled professional can let you know what your options are for pursuing compensation for unsolicited calls and texts.

You do not have to endure a storm of texts

You may feel that unsolicited texts are just a part of life. However, you may be able to put a stop to these frustrating actions. The law provides you with protections. You can help hold telemarketers accountable for their illegal activities.

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