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Consumer Rights

Employment law and consumer protection, explained by the attorneys who litigate it. Straight answers on your rights at work and in the marketplace.

Class Action

The Hidden Costs of Surveillance Pricing: What Airlines Don’t Want You to Know

As consumer protection attorneys, we’ve seen how airlines promise competitive pricing while secretly deploying sophisticated data collection methods that ultimately cost passengers more money. While you search for affordable flights, complex algorithms track your every move online, creating detailed profiles that manipulate the prices displayed to you. This deceptive practice, known as surveillance pricing, operates […]

Consumer Rights

Is Delta’s AI Pricing Legal? A Consumer Rights Attorney’s Analysis

As a leading consumer protection law firm with offices across California, Ohio, Illinois and Pennsylvania, the Law Offices of Todd M. Friedman, P.C. is closely monitoring Delta Airlines’ controversial announcement to implement artificial intelligence-driven “surveillance pricing.” This system will charge different customers varying prices for identical flights based on personal data analysis. While airlines have […]

Consumer Rights

Understanding the New Ruling on Pen Registers: Protecting Your Privacy Rights in California

At Law Offices of Todd M. Friedman, P.C., we’ve always been at the forefront of advocating for consumer privacy rights, and a recent judicial decision in California has significant implications for how your privacy is protected, especially concerning the use of pen registers. What Are Pen Registers? In simple terms, pen registers are devices or […]

Consumer Rights

Twitter’s Verification Controversy: Legal Perspective from Todd Friedman

In the wake of the recent controversy surrounding Twitter’s blue check mark verification system and the Twitter Blue subscription service, renowned attorney Todd Friedman was recently asked by the LA Times to weigh in on this unfolding situation. Twitter, under the leadership of its new owner Elon Musk, has been scrutinized for offering high-profile users […]

Consumer Rights

Consumer Rights Advocates Demand Change to Credit Reporting Industry

If you’ve ever thought that the credit reporting and scoring system seems too complicated, you’re not alone. A major consumer rights advocacy non-profit has recently made the same claim and demanded reform from Congress. The National Consumer Law Center (NCLC) issued a brief on January 18th that called for “extensive, deep-reaching reforms” to the credit […]

Consumer Rights

Real Estate Redlining: What to Do If You’re Facing Discrimination When Buying or Selling a Home

Racial discrimination and redlining may be illegal, but it is unfortunately still alive and well in California. The documentary “Our America: Lowballed” highlighted how homebuyers and sellers still face severe racial discrimination in real estate even in supposedly accepting areas like San Francisco. The documentary focused on Paul and Tenisha Austin, a Black couple living […]

Consumer Rights

False J&J “Oil-Free” Moisturizer Claims Spur Certified Class Action Lawsuit

In a significant win for fair advertising, a California judge has certified a class action lawsuit against Johnson & Johnson (J&J), alleging that the company’s claims that one of its moisturizer lines is “oil free” is misleading. The plaintiff Narguess Noohi is acting as class representative for all consumers who purchased products from J&J’s Neutrogena […]

Consumer Rights

Your Rights as a Renter in California

The housing market in California is well-known for being extremely competitive. Most state residents are obliged to rent apartments rather than buy homes due to the significant cost of purchasing a property. For that reason, the rental market is just as competitive, and many people struggle to find or keep affordable apartments. This isn’t helped […]

Consumer Rights

Can States Ban Credit Card Surcharges?

Late fees, overdraft charges, and unexpected credit card surcharges are the bane of many shoppers’ existence. Banks and credit card providers frequently charge consumers and businesses alike for the privilege of using their services. While many states have attempted to restrict financial institutions from these charges, they haven’t always succeeded. For example, as of 2018, […]

Consumer Rights

How to Tell Whether a Caller Is a Legitimate Collection Agency or a Scam

If you’ve been called about a debt you didn’t recognize, you may have been the victim of a collections scam. Fraudsters often prey upon people’s fear of collection agencies to try to steal money and information. The scammer calls, pretending to be a collections agent, and tries to scare you into giving them the information […]

Class Action

Potential SolarEdge Class Action Lawsuit May Compensate Consumers for 3G Connectivity Loss

Installing a solar energy system on your property is a significant investment. If you spent thousands of dollars on a SolarEdge system, you had every right to expect that your new solar panels and the associated support and monitoring systems would be functional for years to come. That’s why SolarEdge’s behavior is so disappointing. The […]

Consumer Rights

Can You Get Medical Debt Removed From Your Credit Report?

Medical bills are one of the most common forms of debt in the US. According to a 2021 survey by HealthCare.com, 30% of all American adults have some amount of medical debt. More than half of those with debt carried a balance of $1000 or more, and 7% had a balance of more than $10,000. […]

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