Consumer Rights

Employment law and consumer protection, explained by the attorneys who litigate it. Straight answers on your rights at work and in the marketplace.

Consumer Rights

New law protects consumers from hidden automatic renewals

It’s one of the easiest ways to accidentally spend money - start a free trial of a service, then forget to cancel until you find a strange charge on your credit card when the trial period ends. Then when you try to cancel you discover the subscription can only be cancelled over the phone, even […]

Consumer Rights

How can you defend your rights against Kickstarter scams?

Kickstarter has become a popular method for inventors, artists and others to obtain funds for their projects. As consumers, Kickstarter and other crowdfunding campaigns are a great way to get involved early with attractive new products, often getting discounts from the seller as a reward for their early involvement. The problem is that the crowdsourcing […]

Consumer Rights

Is that amazing online vacation rate for real? Probably not.

Many of us use third-party booking websites to secure the accommodations for vacation and work-related travel. The fact that there are so many of these websites shows how popular this option is for American travelers. These sites often combine airfare, car rentals and hotel accommodations, and they often offer special discounted rates. The problem with […]

Consumer Rights

Consumers in California: What Are Your Privacy Rights?

Privacy is an important value for people throughout our country. Californians are particularly adamant in holding up privacy as an important right, even voting in 1972 to include the right to privacy as an inalienable right. However, the right to privacy – including the right to have control over who receives one’s personal information – […]

Consumer Rights

What to do when the warranty expires on poor vehicle repairs

A Recent Story According to NBC News online, a woman purchased a vehicle. When the driver’s seat in the vehicle became unstable, she brought the car - under warranty at the time - to the dealership for repairs. All the dealership did was put a wood shim behind the seat to keep it from moving […]

Consumer Rights

Rules for political robocalls are routinely ignored

California has no-nonsense rules for political robocalls. The California Public Utilities Code states that robocalls must begin with a real person, and that person should immediately inform you of the reason behind the call. They should then ask for your permission to play the recording. This sounds like a nice experience. Unfortunately, most robocalls in […]

Consumer Rights

Protecting yourself against credit reporting errors

It has happened to many people and it has probably happened to you: You check your credit score and the number is lower than it should be, or perhaps it has suddenly taken a significant dip since your previous credit-score check and there’s no reason for it that you know of. Perhaps you have checked […]

Consumer Rights

Student loan servicer charged with violating California laws

The state of California is charging Navient Corporation, formerly known as Sallie Mae, with alleged misconduct, including unfair competition and false advertising, regarding student loan servicing. The company services an estimated 1.5 million federal and private student loans in California. According to the Los Angeles Times, California Attorney General Xavier Becerra alleges Navient did not […]

Consumer Rights

Can you stop calls from creditors looking for someone else?

Pretty much everyone with a phone has had this experience: some business calls looking for someone who isn’t you because that person owes the company money. Then the company does it again and again. Protecting Your Rights It is important to know that you do not have to put up with these calls. According to […]

Consumer Rights

What happens if your credit report is wrong?

There are few things more important to your personal financial vitality than your credit score. When your credit score is poor, it will negatively impact your ability to take out loans for buying a new home, car or other important items. Although credit scores dip most frequently because of mistakes on the part of the […]

Consumer Rights

Todd Friedman Interviewed on KABC’s Motorman Show

Our Founding Partner, Todd M. Friedman, was interviewed on the Motorman Show this weekend on KABC regarding the CA Lemon Law. Some very interesting topics discussed. Click on the link here to learn more about your rights as a consumer.

Consumer Rights

The problems with payday loans

With the challenging state of our economy in the United States, it makes sense that many people fall into financial challenges from time to time. For some, it seems like the only way to cover costs between paychecks is a payday loan. However, these payday loans should be avoided unless there is no other choice. […]

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