On October 9, 2012, in the Southern District of California, a class action lawsuit was filed against Western Dental Services, Inc., for alleged violations of the Telephone Consumer Protection Act (“TCPA”).  Natalie Murdock v. Western Dental Services, Inc. 3:12-CV-02449.  Western Dental has over 200 offices and provides dental services to thousands of consumers throughout California, Arizona, and Nevada.  The TCPA limits the use of automatic dialing systems, prerecorded voice messages, and unsolicited text messages.  Agruss Law Firm, LLC, and The Law Offices of Todd Friedman, P.C., represent Ms. Murdock in this TCPA class action lawsuit against Western Dental.


Last year, Western Dental allegedly began placing collection calls to Ms. Murdock on her cell phone for a debt she did not owe.  Despite repeatedly informing Western Dental that she is not the debtor, Western Dental placed robocalls to Ms. Murdock and left automated messages on her cell phone.  Unfortunately, far too often creditors and debt collectors harass consumers over debt they do not owe.  Ms. Murdock took proactive steps to stop the harassing calls, but apparently Western Dental did not get the message.  It was not until Ms. Murdock hired Agruss Law Firm, LLC, and The Law Offices of Todd Friedman, P.C., to fight for her rights that the calls stopped.


Today, consumers receive more robocalls and unsolicited text messages than ever.  Technology is the reason.  Companies use autodialers to send out thousands of phone calls and text messages every minute for an incredibly low cost.  What is a robocall?  If you pick up the phone and hear a recorded message instead of a live person, that’s a robocall.  Similarly, if someone leaves you a prerecorded message, that’s a robocall, too.  If the recording is a sales message, and you haven’t given your written permission to get calls from the company on the other end, then the call is illegal.  Period.


So, what should you do when you get a robocall?  Hang up the phone.  Do not press 1 or any other numbers to get off the list.  Then, contact Agruss Law Firm, LLC, for a free consultation.  The Federal Trade Commission has stopped billions, yes billions, of robocalls in the last two years.  Agruss Law Firm, LLC, will do the same for you.  We will aggressively enforce the law to stop robocalls.  Not only will we stop the calls, but you may be entitled to money damages, too.  Damages in TCPA cases range from $500.00 – $1,500.00 per call or text.

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