Consumer Rights

Employment law and consumer protection, explained by the attorneys who litigate it. Straight answers on your rights at work and in the marketplace.

Consumer Rights

Consumer fraud class action claims telephone call violations

One practice that is almost universally disapproved of by consumers is the use of autodial marketing pitches received on their cellphones and by text messages from companies to whom consent was never given. The federal Telephone Consumer Protection Act (TCPA) prohibits advertising campaigns to be sent to cellular telephone numbers, including as text messages, unless […]

Consumer Rights

Apple class action lawsuit over iMessage comes to a decision

You may have heard about consumer woes back in 2012, when iPhone users switched to Android phones. Some consumers who made the switch complained that they were unable to send texts or receive texts from other iPhone users. This caused three plaintiffs to file a class action lawsuit against Apple, claiming a violation of the […]

Consumer Rights

Class actions for consumer fraud vs Trump School going to trial

Some people may not remember the ill-fated Trump University that halted operations in 2010 when students in several states joined in two class-action lawsuits in federal court, claiming that the online, unlicensed school was a sham of false promises and false advertisements. The cases are now inching toward trial in a federal court in California […]

Consumer Rights

Plaintiffs claim hair loss in consumer fraud class action

A product intensively advertised by cable TV direct marketing ads and online is feeling the heat recently as the parties involved fight a class action claim filed in a federal court located in California. The case is joined in by 200 women from throughout the nation. The plaintiffs claim that the WEN hair care products have […]

Consumer Rights

Court okays consumer fraud actions against food mislabeling

The federal government, through the U.S. Department of Agriculture, has the authority to regulate the labeling and marketing of organic foods. It also gives permission to retailers to affix the word ‘organic’ on the labels of approved products. For that reason, a California state court ruled that a consumer could not bring a state class […]

Consumer Rights

7 signs your credit card debt is growing too big

If you have credit card debt, you are not alone. But what may seem like a normal amount of debt to you may actually be a signal that you are in trouble, even if debt collectors have not started contacting you yet. The Motley Fool recently shared seven potential warning signs that it is time […]

Consumer Rights

Debt collectors turning to social media to harass people

At the time the Fair Debt Collection Practices Act was first enacted in 1977, Facebook and other social media services were a distant dream. Today, unscrupulous debt collectors are no longer limited to the mail and telephone as tools to harass, intimidate and misinform their targets. Anyone who has profiles on social media, or knows […]

Consumer Rights

Enforcing your right against debt collector harassment

Filing for bankruptcy is one way to stop harassing phone calls and letters from debt collectors, but it is not the only solution. Bankruptcy is not a good fit for everybody with debt problems. Perhaps your debts are not large enough to justify going through bankruptcy, or you would rather try to other options to […]

Consumer Rights

Los Angeles one of the 10 worst cities for credit card debt

If you are living in Los Angeles and struggling with credit card debt, you are not alone. In fact, millions of people nationwide find themselves carrying a balance on their credit cards from month to month. But L.A. is among the cities with the highest individual debt, on average, according to TheStreet. That website put […]

Consumer Rights

Consumers: be mindful of debt collection abuses

For consumers, dealing with debt can be an extremely stressful task. This is particularly the case when creditors are aggressively pursuing payments. Under both federal and state law, there are protections in place for consumers to address the problem, but sometimes creditors fly under the radar, at least for a time. Debt collection companies are […]

Consumer Rights

JPMorgan Chase to pay $200M to settle debt collection complaints

JPMorgan Chase, the United States’ largest bank, has agreed to a settlement of cases brought against it by 47 states and the Federal Consumer Financial Protection Bureau. The settlement will cost the bank more than $200 million, according to the Los Angeles Times, but does not completely resolve claims that it robo-signed documents, among other […]

Consumer Rights

FCC rulings aim to boost consumer rights

Phone calls from telemarketers can be downright annoying. Whether the calls are coming in during working hours or at the end of the workday, to a landline or a cellphone, these calls - especially after you have told them to stop calling - can become a real bother. The Federal Communications Commission, frequently referred to […]

Five Offices, One Standard

Los Angeles

(818) 619-3774
23586 Calabasas Rd., Suite 105 · Calabasas, CA 91302

Cleveland

(216) 284-7628
600 Superior Ave E, Suite 1300 · Cleveland, OH 44114

Chicago

(312) 815-2024
555 Skokie Blvd., Suite 500 · Northbrook, IL 60062

King of Prussia

(610) 665-3086
840 First Ave, Suite 400 · King of Prussia, PA 19406

Boston

(617) 655-6898
361 Newbury St, 5th Floor · Boston, MA 02115
Los AngelesClevelandChicagoKing of PrussiaBoston