Consumer Rights

Employment law and consumer protection, explained by the attorneys who litigate it. Straight answers on your rights at work and in the marketplace.

Consumer Rights

PayPal backs off, slightly, on new robocall policy

In a couple of weeks, online payment service PayPal will be changing its terms of service to start robocalling and auto texting its customers. And at first, the company’s attitude toward complaints about these unpopular forms of communication was, “Take it or leave it.” According to BGR News, not long ago PayPal announced that it […]

Consumer Rights

Online survey suggests that credit-card debt is highest since ’09

Here is one sign that the economy is improving: credit card debt is going up again. This could mean that more people will soon find themselves in trouble with their credit card bills. According to WCTV-TV, a survey conducted by online credit card comparison site CardHub found that the average credit card balance is currently […]

Consumer Rights

Link suggested between credit card debt and depression

Nearly everyone who has been in credit card debt knows how stressful it can be. Of course, overly aggressive and law-breaking debt collectors don’t help, but even when that is not a factor, having this hanging over your head can put a pall over your entire life. Having a lot of short-term debt, like owing […]

Consumer Rights

Maker of TurboTax facing class-action suit over ID theft

The maker of online tax software TurboTax is facing accusations from at least two people that it did not do enough to protect taxpayers from having their identities stolen, and allowed criminals to file tax returns in the victims’ names. The plaintiffs are seeking class-action status, which would mean that several people have been affected […]

Consumer Rights

What debt collectors legally cannot say to you

We have spoken before in this blog about the limits state and federal law put on the tactics debt collection agencies may use when trying to get money out of a person who allegedly owes a bill. For instance, the Fair Debt Collection Practices Act forbids phone calls to alleged debtors before 8 a.m. or […]

Consumer Rights

How to dig yourself out of credit card debt

Credit card debt is a huge burden for many people in Los Angeles. For some, a sudden job loss or medical emergency drained their savings, forcing them to charge needed expenses. Others simply got in over their heads, and need help getting a handle on their debt. An attorney may be able to help people […]

Consumer Rights

How can I get a debt collector to stop contacting me?

Debt collection agencies can be relentless in their pursuit of your money. Their ability to call and write to you is regulated by law, but they still retain broad rights to contact individuals they believe owe them a debt. If you believe the debt collector has the wrong person, if you have already paid off […]

Consumer Rights

California’s Lemon Law protects buyers of unfixable vehicles

If the motor vehicle you bought recently just cannot seem to run consistently, it is natural to feel extremely frustrated. You may suspect that the dealership that sold you the vehicle ripped you off. But you are not necessarily stuck with that hunk of junk and no compensation. California has a Lemon Law that gives […]

Consumer Rights

Debt collectors sometimes pursue false claims

Dealing with a debt collection agency that uses abusive, illegal tactics is bad enough. Imagine if you do not even owe the money in the first place. Maybe you already paid off the debt long ago, or it is a case of mistaken identity. An unscrupulous debt collector will continue to pursue payment anyway, perhaps […]

Consumer Rights

More about the Fair Debt Collection Practices Act

It has been a few weeks since we discussed options people in California who are being harassed by debt collectors have under the law. In that post, we mentioned the Fair Debt Collection Practices Act, an important piece of federal legislation that seeks to protect people in debt from abusive debt collection practices. As we […]

Consumer Rights

What are my options for dealing with debt collection agents?

If you buy something with a credit card it’s fair to expect that a company that has a stake in the bill will want to be paid according to the terms of the contract you signed. It is also fair to expect that some companies might show a certain level of persistence in trying to […]

Consumer Rights

How do I get made the member of a class action lawsuit?

Class actions can be large and complex. Many class action suits involving a defective product or a law-breaking creditor can involve thousands of victims - if not more. In these cases, it would be impossible to find all of the potential plaintiffs before the attorneys bring a claim against the defendant and begin looking into […]

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